This is the Privacy Policy for Videopix (collectively referred to as “us,” “we,” or “our”) and its future versions. It is an integral part of our Terms of Use, which can be accessed at link. Within this Privacy Policy, our products and services are collectively referred to as the “Service.” By using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Service.
When you install the Service on your device and complete the registration process, we may collect personally identifiable information during the download and registration stages. This information may include your email address, city, gender, and name, depending on the device you are using to access the Service. Providing additional personally identifiable information is optional.
We collect information about you automatically when you use our Service. For example, we log details about the features you interact with, your access times, screens viewed, your device type, operating system, and its version. Additionally, we track information related to actions you take within the app, such as uploading, processing, accessing, and playing media, frequently used search terms, and other in-app activities. This information (collectively referred to as “User Activity Information”) is gathered using various technologies.
Additionally, when you install the Service on your device and register, you may be asked to grant us access to your address book. If you provide consent, we will access the contact information stored in your address book on the device you use for the Service, including names, phone numbers, email addresses, and Facebook IDs (excluding notes or other personal details). This information will be stored on our servers and used to enhance your experience with the Service, such as by synchronizing your contacts across multiple devices you may use with the Service.
We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.
We utilize your information to deliver and improve the Service, communicate with you effectively, provide support, maintain security, comply with legal obligations, and enhance our services. Below are the details:
We use your information, including Contact Information, Account Information, User Activity Information, and Content, to deliver the app’s functionality. This includes authenticating your login, customizing the app experience for you, and ensuring its smooth operation.
Your Contact Information and Account Information help us respond to your inquiries or feedback and provide support through email at [email protected]. We also send updates, notifications, and important alerts related to the app’s functionality and security.
We may use your Contact Information and User Activity Information to inform you about app-related updates, features, promotions, or events that might interest you. You can opt out of receiving these messages at any time, as explained in the “How You Can Opt Out, Update, or Request Deletion of Your Information” section below.
We use certain User Account and Activity Information to analyze trends, detect and prevent fraudulent or unauthorized actions, and safeguard the app. This helps us monitor its performance and respond to any security concerns effectively.
Your information may be used to comply with applicable laws, enforce terms of service, protect against legal liability, or address legal claims.